We had a 26 year old springy mattress among other things. Room was not dirty but very dated/worn out.
As for compensation they couldn't do anything much at the time because they're "not authorized". (which I believe). I'd have to do that in the morning with management, so that means I pretty much have to stay here and couldn't get my money (or some of it) and leave.
I gave 2 stars because I'm a realist and this is a two story MOTEL in a mountain town. Wait I can literally hear the smoker below us clear his lung butter through the plumbing (I'm not exaggerating).
Clean, comfortable and quiet. Nice Vibe. Denise at the desk was helpful and accommodating. No hassles check in & Close to town, decent dining and attractions. A Definite winner. My only problem was the "Continental Breakfast.". A few donuts one day? All in all a pleasant stay. Will go back!
Couldn't call the desk to ask for better accommodation because the phone directory is blank. Had to walk over.
So I'm here now at 5:30 A.M. wrestling with the notion to sleep on the floor as it can't be worse than the bed. ALSO if you are a smoker, THIS IS THE PLACE for you! The wall unit is placed above the lower deck so you have the distinct pleasure of having the lower level smoke pass right through it. We played a game of sorts trying to map the steps of your neighbor based on the sounds you hear. (The patio sliding door from below was the most prevalent and therefore earned the least amount of points).
2 deadbolts on door, the one by itself and not associated with the room key mechanism does not operate, the holes don't line up for the bolt.
2 stars because I have friends in their newer building which wasn't bad at all, but I guess its just luck where you end up. When booking, request a room in the first building nearest check-in.
Sleep in your car instead!!!!
Not GOOD. We were super excited to find a nice place to go for our 2 year wedding anniversary that accepted pets. The pictures online of the "King Sauna" room looked delightful. Too bad, when we arrived we were given a room that looked absolutely nothing like it. When I told the front desk about the issue they simply said we're entirely booked and can't guarantee rooms. Not even an apology for false advertising. They didn't even ask how our stay was when we checked out, otherwise I would have told them how disappointed we were. Not worth $185.00, that's for sure. The headboard was attached to the wall, no bed frame as shown in online picture. Dingy comforter/quilt on the bed. (online picture shows otherwise) I slept in my clothes! The sauna? BARELY fits one person... however that was the only part of the room that was as described, hence the two star rating. Very WEIRD pictures on the wall? One looked like a ghost woman and the others were not nice to look at it, in the least. Luckily my husband and I have a sense of humor and we have jokes now about the weird room. Will not return, don't waste your time.
One difficulty, It's a little hard to find for the first time, sort of hidden behind another motel. But as a result the property has a nice, quiet residential feel.
Great place! It isn't new, but the rooms are clean and the inn is well run. HIGHLY recommended if you are traveling with a dog... Pet policy is very reasonable, and the grounds offer plenty of room for exercising. Opt for the premier room type if possible, it's definitely a worthwhile upgrade... Bigger rooms, better views, some with hot tubs or saunas.
Desk staff were kind and helpful and looked to find me something in their "newer" buildings. Nothing was available except another room in their "oldest" building that I was already in.
Paradise Inn is a US Lodging based in Bennington, New York. Paradise Inn is located at 141 Main St, Bennington, VT 05201, USA.
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